Curriculum Vitae

Sue Best - iPSL

October 2005 to March 2009

Technical Writer

iPSL is a cheque processing organisation, providing services to many of the UK's major banks. Within the IT and Business Change departments I was responsible for documentation on multiple projects delivering Cheque Processing changes. Changes typically introduced new processes, refreshed technology or relocated processes. Specific areas of documentation were:

Responsibilities included consultations with the support teams to plan the documentation required; producing and reviewing documents; tracking progress; Operational Acceptance Test planning and additionally IT project management for Disaster Recovery on a later project.

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